gb89 Terms & Conditions

These Terms and Conditions ("Terms") apply to the gb89 platform ("Platform") and all services provided under it. When you open an account on gb89, access the platform, or play any game, you automatically agree to comply with these Terms.

gb89 is a secure and reliable online gaming platform offering slot games, live casino, cricket betting, fishing games, and much more for Bangladeshi players. These Terms serve as a legally binding agreement between the platform and the user.

We reserve the right to change or update these Terms at any time. Continued use of the platform after any changes means you are considered to have accepted the updated Terms. We therefore recommend reviewing this page regularly.

2.1 Age Requirement

To participate on the gb89 platform, you must be at least 21 years old. Minors are strictly prohibited from creating an account or using the platform. We may request valid identification documents at any time to verify your age.

2.2 Account Registration Rules

• Each individual may create only one account. Operating multiple accounts is strictly prohibited.
• You must provide accurate and complete information at registration — providing false information may result in account termination.
• It is the user's responsibility to keep their account password secure. Sharing your account with any third party is prohibited.
• By creating an account, you confirm that all information provided is true, accurate, and up to date.
• gb89 may request additional documents at any time for identity verification.

2.3 Grounds for Account Closure

gb89 reserves the right to temporarily or permanently close an account in the following circumstances:

• Providing false information or identity fraud
• Operating multiple accounts
• Abuse of the bonus system
• Attempting to hack or manipulate the platform's technical systems
• If the user is proven to be a minor

3.1 Accepted Payment Methods

gb89 currently supports the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and Islami Bank

3.2 Limits & Timeframes

• Minimum Deposit: ৳300 (per method)
• Minimum Withdrawal: ৳800
• Withdrawal Processing Time: Usually completed within 5–30 minutes

Every withdrawal request goes through our security and verification process. Withdrawals may be delayed if KYC verification has not been completed.

3.3 Deposit Security

All financial transactions are secured with SSL encryption. gb89 ensures that your financial information is fully confidential and safe. Deposits or withdrawals from third-party accounts are not accepted — the account must be in the registered user's own name.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,500 bonus → Total balance ৳2,500
• Deposit ৳28,000 or more → Maximum ৳20,000 bonus → Total balance ৳48,000

4.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the deposit plus bonus combined. Example: ৳1,500 bonus × 25 = ৳37,500 must be wagered before withdrawing winnings from the bonus.

4.3 General Bonus Rules

• A bonus offer may only be claimed once, unless otherwise stated.
• Your account must be fully verified before receiving a bonus.
• Wagering requirements must be met before withdrawing from bonus funds.
• gb89 reserves the right to change, cancel, or modify any promotion at any time.
• If suspected bonus abuse is detected, the bonus will be voided.
• Each promotion may have its own additional terms — these can be found on the relevant offer's page.

5.1 Commitment to Fair Play

gb89 is committed to ensuring a fair and transparent gaming environment for all users. Our games are supplied by internationally recognized technology providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi, all of whom are certified to ensure fair play.

5.2 Prohibited Activities

The following activities are strictly prohibited and, if detected, will result in account termination and forfeiture of funds:

• Using software or bots for automated betting
• Colluding with other users to influence game outcomes
• Intentionally exploiting technical errors or bugs on the platform
• Using the platform for money laundering or any illegal activity
• Using another person's identity or payment information
• Members of the same household claiming the same bonus from multiple accounts

5.3 Platform Rights

In cases of suspected activity, gb89 may temporarily suspend an account without notice, conduct an investigation, and take legal action if necessary. gb89's judgment on any decision is considered final.

6.1 VIP Tiers

gb89's VIP program has four tiers, where regular players receive weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

You can advance to higher tiers through regular active play. Specific benefits and conditions apply to each tier separately.

6.2 Cashback Rules

• Cashback is automatically added to your account at the end of the applicable week.
• Cashback amounts are directly withdrawable — no additional wagering is required.
• gb89 may change the VIP program terms or adjust tier benefits at any time.

7.1 Support Channels

gb89 provides customer support 24 hours a day, 7 days a week. Our support team is able to assist in both Bengali and English.

• Live Chat: Available 24/7 within the platform
• Email: [email protected]

7.2 Complaints Process

If you have a complaint, please first notify our support team via live chat or email. We review every complaint carefully and work to provide a fair resolution.

8.1 Data Collection

gb89 collects personal information for the purpose of account registration and service delivery. This information may include your name, contact details, payment information, and gaming history. We never sell your information to third parties.

8.2 Use of Data

Collected information is used for the following purposes:

• Account management and verification
• Processing financial transactions
• Fraud prevention and security assurance
• Providing customer support
• Fulfilling legal obligations

For more details, please read our Privacy Policy page.

9.1 Our Commitment

gb89 places the highest importance on responsible gaming. We believe that gaming is for entertainment — it should not be a primary source of income. We encourage players to monitor their gaming habits.

9.2 Self-Exclusion & Limit Setting

Users can set their own deposit limits, take a break, or temporarily close their account. To learn more about these features, visit our Responsible Gaming page.

10.1 Service Availability

gb89 strives to provide uninterrupted service; however, service may be temporarily disrupted due to technical maintenance, network issues, or unforeseen circumstances. gb89 is not liable for such interruptions.

10.2 Technical Errors

Results or payments displayed incorrectly due to software errors will be considered invalid, and gb89 reserves the right to void them. In the event of technical errors, we work to resolve them promptly.

10.3 Third-Party Content

The gb89 platform may contain content from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). Those providers' own terms and conditions apply. gb89 is not fully liable for the quality or availability of third-party games.

gb89 reserves the right to amend any part of these Terms at any time. For significant changes, we will endeavor to notify users as far in advance as possible. Continued use of the platform after any changes means you are considered to have accepted the new Terms.

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in full effect. These Terms constitute the entire agreement between the user and gb89 and supersede any prior oral or written discussions.